Refund policy

At Rahi, we want you to be happy with your purchase. Please read our exchange policy carefully before placing your order.

Exchange Policy

* Rahi does not accept returns or refunds.
* We offer exchange only within 3 days of delivery.
* To be eligible for an exchange, the product must be unused, unworn, unwashed and in its original condition, with all original tags and packaging intact.
* The product must not have any perfume, makeup marks, stains, alterations or signs of wear.
* Exchange requests must be raised within 3 days from the date of delivery by contacting us at [your email/WhatsApp number].
* Please share your order number and clear photographs/videos of the product when requesting an exchange.
* Exchanges are subject to product availability. If the requested size/design is unavailable, we may offer an alternative product of the same value.
* Sale/discounted products, customised products and products purchased during special promotions are not eligible for exchange, unless the product received is defective or incorrect.
* If you receive a wrong, damaged or defective product, please contact us within 24 hours of delivery with photographs/videos of the package and product. We will review the issue and assist you accordingly.